international management – CHINA (1 day)
 

professional environment and values

1.    Companies in China
•    Structure and organisation
•    Entrepreneurial fabric
•    Role of the State and regulations
•    China disruptions: new giants of the global economy

2.    Cultural tendencies in the workplace
•    Hierarchical thinking
•    Mian Zi practices (face)
•    Christianity vs. Confucianism, Taoism and Buddhism
•    Cartesian spirit vs. pragmatism (cha bu duo)
•    Critical thinking vs. the predominance of memory
 

Communicating effectively

3.    Chinese relational methods
•    Indirect and non-verbal communication. Where is meaning found?
•    Recognising the Chinese “no”
•    Thoughts into actions: “efficiency of the tiger” and “art of the heart”
•    The importance of personal relationships

4.    At the workplace
•    Devoting time to small talk
•    How to use humour 
•    Respecting protocol and rituals: gifts, business cards, invitations
•    Being part of a guanxi
•    Mastering the concept of face

 

Managing teams and projects

 

5.    Management practices and tools

•    Hierarchical positions and effective relationships: the Chinese way
•    Chinese motivations: concept of dao de and meaning of “profitable”
•    How to encourage the Chinese to be “result-driven”
•    How to meet deadlines
•    What do commitment and loyalty mean for the Chinese?
•    How to motivate and retain Chinese staff
•    Successful meetings: purpose, situation How to make progress with projects without an agenda
•    Decision making: identifying decision-makers and imposing views

6.    Operational applications
•    Advice when starting a job
•    Action plan