international management – Cross-cultutal traininG CHINA (1 day)
professional environment and values
1. Companies in China
• Structure and organisation
• Entrepreneurial fabric
• Role of the State and regulations
•
China disruptions: new giants of the global economy
2. Cultural tendencies in the workplace
• Hierarchical thinking
•
Mian Zi practices (face)
• Christianity vs. Confucianism, Taoism and Buddhism
• Cartesian spirit vs. pragmatism (
cha bu duo)
• Critical thinking vs. the predominance of memory
Communicating effectively
3. Chinese relational methods
• Indirect and non-verbal communication. Where is meaning found?
• Recognising the Chinese “no”
• Thoughts into actions: “efficiency of the tiger” and “art of the heart”
• The importance of personal relationships
4. At the workplace
• Devoting time to
small talk
• How to use humour
• Respecting protocol and rituals: gifts, business cards, invitations
• Being part of a
guanxi
• Mastering the concept of face
Managing teams and projects
5. Management practices and tools
• Hierarchical positions and effective relationships: the Chinese way
• Chinese motivations: concept of dao de and meaning of “profitable”
• How to encourage the Chinese to be “result-driven”
• How to meet deadlines
• What do commitment and loyalty mean for the Chinese?
• How to motivate and retain Chinese staff
• Successful meetings: purpose, situation How to make progress with projects without an agenda
• Decision making: identifying decision-makers and imposing views
6. Operational applications
• Advice when starting a job
• Action plan