Individual or intra-company group format (maximum 10 participants)
All instructors are biculturals or natives in the target culture
A preliminary questionnaire to fill in on the CERAN Learners portal before the start of the course
Cultural Assessment, a cultural profiling test taken at the beginning, in the middle and at the end of the course
For a company or organisation, developing internationally involves duplicating all its processes and its management methods in every country and adapting them to local cultures. In doing this, they must also respect common values, and the fundamental elements of the business culture or the organisation. Expertise, know-how and soft skills are required in abundance: for developing the strategy, supporting change, communicating, and managing teams on a day-to-day basis... Intercultural communication doesn't just come naturally; it has to be learned. To be able to speak to employees from a different culture effectively, you need to understand their workplace culture and practices. Similarly, people across the globe do not negotiate in the same way. Many Westerners have failed to reach business agreements with partners in China or Japan because they had not familiarised themselves with Asian cultures. Failure to fully understand the concept of politeness in China, which is based on respect and face, means you'll be unaware of the negotiation techniques to employ with Chinese people!
|Thematic Management||from €2,850|
|1 day of training from 7.00 am|
|1 Cultural assessment Silver Licence (access to 15 cultures)|
|On the programme every day|
|Supporting change: developing your adaptability to change and controlling the transition phases; identifying success factors and obstacles|
|Making your projects successful: controlling the different project phases; identifying cultural differences within the team and making them assets to create cohesion|
|Acquiring negotiation tools: understanding the fundamentals of negotiation: taking into account the impact of cultural differences on negotiations to guarantee their success|
|Managing teams: measuring the cultural challenges of an international team; adapting your communication and creating an effective dynamic|
|Managing conflict: measuring the impact of cultural differences on conflict and adapting your resolution strategies|
|Developing your communication strategy: deploying consistent communication appropriate to the cultural context of your partners and customers|
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