international management – UNITED ARAB EMIRATES (1 day)
professional environment and values
1. Economic and social environment
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Who are you working with? Diversity of people in business: Emirati people, Arabs, Indians, etc.
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Wealth concentrated on oil, banking and service activities
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Operation of the UAE companies
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The importance of an alliance with a UAE “sponsor” partner
2. UAE cultural tendencies
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Social life rules are organised around Islam
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Behaviour standards in public, rules and codes
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Separation of men and women and control of proper behaviour in society
Communicating effectively
3. Emirati relational methods
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Reservation and little expression of emotion in public
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Dualism of the social image
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An implicit culture that is often difficult to decipher
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Unsaid, implicit and non expression of refusal. How does it work?
4. At the workplace
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Establishing and building the relationship
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Businessmen are very familiar with Western culture
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The importance of non-verbal communication, gestural mistakes
Managing teams and projects
5. Management practices and tools
• The strategic role of the manager: combining a Muslim context with Western management
• The relative importance of the written contract: “words seal the deal”
• Respect for the hierarchy: speaking to the right people
• Managing a meeting, lateness and interruptions
• Decision-making: who and how?
• Collective action dynamic: managing the group
6. Operational applications
• Advice when starting a job
• Action plan