international management – cross cultural training iTALY (1 day)

 

professional environment and values

1.    Economic and social environment
•    Elements comprising the Italian identity (present before unification of the country): family system and political organisation
•    Similarities and differences with the situation in France
•    Strengths and weaknesses of the 2nd largest economy in the Euro zone

2.    Italian values
•    Italy: characterised by an ever larger shift between the dynamism of the population and the activism of its representatives
•    An identity comprising oppositions: Rome/Milan, the North and the Mezzogiorno, the Italians and the estracomunitari, etc.
 

Communicating effectively with italians

3.    Italian forms of communication
•    The challenges of Franco-Italian communication
•    A closeness that hides many differences: initial contact, private life/professional life, use of a relaxed language, humour

4.    At the workplace
•    Communicating: face-to-face and remotely
•    The linguistic challenge: the Italian language remains important to the decision-making process
•    Regional differences

 

Managing teams and projects

 

5.    Management practices and tools
•    Organisation of the workplace
•    Work meetings, relationships between members of the team, relationships with the manager
•    The operation of teams: breaking and agreement points between France/Italy
•    Negotiation: various phases/attitudes in negotiation
•    How is the final decision made?

6.    Operational applications
•    Advice when starting a job
•    Action plan