international management – cross cultural training iTALY (1 day)
professional environment and values
1. Economic and social environment
• Elements comprising the Italian identity (present before unification of the country): family system and political organisation
• Similarities and differences with the situation in France
• Strengths and weaknesses of the 2nd largest economy in the Euro zone
2. Italian values
• Italy: characterised by an ever larger shift between the dynamism of the population and the activism of its representatives
• An identity comprising oppositions: Rome/Milan, the North and the
Mezzogiorno, the Italians and the
estracomunitari, etc.
Communicating effectively with italians
3. Italian forms of communication
• The challenges of Franco-Italian communication
• A closeness that hides many differences: initial contact, private life/professional life, use of a relaxed language, humour
4. At the workplace
• Communicating: face-to-face and remotely
• The linguistic challenge: the Italian language remains important to the decision-making process
• Regional differences
Managing teams and projects
5. Management practices and tools
• Organisation of the workplace
• Work meetings, relationships between members of the team, relationships with the manager
• The operation of teams: breaking and agreement points between France/Italy
• Negotiation: various phases/attitudes in negotiation
• How is the final decision made?
6. Operational applications
• Advice when starting a job
• Action plan