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cross-cultural training - MANAGEMENT MALAYSIA

international management – MALAYSIA (1 day)


professional environment and values

1.    Economic and social environment
•    Malaysian and ASEAN
•    The economic emergence of an Asian tiger
•    Economic life: foreign investments, State companies, etc.
•    Ethnicities, communities and their integration in the company

2.    Cultural tendencies in the workplace
•    Influence of family hierarchy
•    Sharing good fortune
•    The "village”, even in business?
•    The Malays and money

Communicating effectively

3.    Malaysian relational methods
•    Know-how in business: can you talk about anything?
•    Small talk: to do what?
•    “Saving face” or “giving face”: importance in business
•    Guanxi, networks and corruption
•    The kerajaan and business: a state of mind

4.    At the workplace
•    Passing on messages
•    Recognising the “no”   
•    Training staff and transferring knowledge
•    Remote communications

Managing teams and projects


5.    Management practices and tools
•    Differences between the European and Malaysian world view: permanent or cyclical world? strategic or opportunistic? conceptual or pragmatic?
•    The role of the Chinese and Indians in the business world 
•    Your “credibility profile”: the status of the manager
•    Creating collective harmony: Selemantan
•    Accountability, relationship with time and project management
•    Meetings and decision-making
•    With Malay officials and intermediaries

6.    Operational applications
•    Advice when starting a job
•    Action plan