International management – CROSS CULTURAL TRAINING BRAZIL (1 day)
professional environment and values
1. Economic and social environment
• Brazil, a giant of Latin America, Mercosul and Alena
• Inequalities and classes within society
• SMI-SME and multinationals in Brazil today
• Brazilian officials. The new trade union reform
2. Cultural tendencies in the workplace
• Latin values mixed with North American and European influences
• Relationship with time and space
• A strong patriarchal structure, assumed emotionalism
• Religiousness is also at the heart of behaviours
Communicating effectively WITH BRAZILIANS
3. Brazilian relational methods
• Friendliness, hospitality, physical closeness
• Building trust: the importance of
Persolanismo
• Importance of the “face” and the context: being and appearing
• Humour and the unsaid
4. At the workplace
• Meetings, 1to1, phone, etc.
• Brazilian-foreigner relationships
• Brazilian non-verbal communication
• Interindividual sociality and the importance of networks
• Women in business
Managing teams and projects
5. Management practices and tools
• Entrepreneurial spirit and individual ambitions
• Working with the Brazilians: an informal autocracy?
• Delegating and discussing
• Organisation a la brasileira
• Flexibility or Jeitinho: from creativity to malandragem
• Collaboration & effectiveness
• Jogo de cintura, Made in Brazil
• The Ricardo Semler model
6. Operational applications
• Advice when starting a job
• Action plan