International management – cross cultural training united kingdom (1 day)
professional environment and values
1. Social and professional mentality
•
Business is business. The importance of free trade, historically and today
• Attachment to their traditions while being a modern country
2. Cultural tendencies in the workplace
• “Team spirit” and the class system
• Rules,
fairplay and right to be different
• Pragmatism and disregard for (too much) intellectualism
Communicating effectively the brits
3. British relational methods
• Implicit and explicit culture at the same time
• A country full of local accents, class and culture indicators
• Codes in business
4. At the workplace
• Speaking business English: words and tone
• The British
understatement: eluding the implied
• The language “behind the words”: non-verbal communication
• The key role of
small talk and acceptable subjects
• Introducing yourself or being introduced - respect the rules
• Form over substance?
Managing teams and projects
5. Management practices and tools
• Overview of the business world
• Hierarchy and authority: who is responsible and why?
• The British manager, mostly a good communicator? Allowing the team to work while being a source of inspiration and motivation
• Working in a British team
• British leadership: practice vs. theory? Pragmatism vs. reflection
• Risk-taking and change: when and under what conditions?
• Managing meetings and actions
6. Operational applications
• Advice when starting a job
• Action plan